Returns & Exchanges

At Evenflo, we want you to be completely satisfied with your purchase. If your new fashion items aren't a perfect fit, you can return or exchange them within 30 days of delivery in their original, unworn condition.

Return Process

  • 1.
    Initiate Your Request

    Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

  • 2.
    Prepare Your Package

    Securely pack your items in their original packaging, ensuring all tags are attached and the packing slip is included inside.

  • 3.
    Attach the Label

    Download and print the prepaid shipping label provided through the portal and affix it clearly to the outside of your package.

  • 4.
    Drop Off and Track

    Hand your package to any authorized carrier location and keep your tracking receipt; your refund or exchange will be processed once inspected.